Data Security by Default
neko77 applies technical and organisational security measures to protect your personal data from unauthorised access, loss, alteration or disclosure. Security controls are reviewed and updated on a regular basis.
Data & Privacy
neko77 Privacy
neko77 Privacy
Policy
This Privacy Policy explains how neko77 collects, uses, stores, discloses and protects the personal data of users who register for or access the Platform at https://neko77.lat. We are committed to handling your information responsibly and in accordance with applicable data protection principles.
📅 Effective Date: 1 January 2026
No Sale of Personal Data
neko77 does not sell, rent or otherwise commercially transfer your personal data to unaffiliated third parties for their own marketing purposes. Data sharing is limited to what is necessary to operate the Platform and meet legal obligations.
Lawful Basis for Processing
Personal data is collected and processed only where a lawful basis exists — including contract performance, legal obligation, legitimate interest or your explicit consent where required.
Transparency in Collection
We tell you what data we collect and why. The categories of personal data neko77 processes, the purposes for which they are used, and the retention periods that apply are each set out clearly in this Policy.
KYC and Payment Data
Identity and payment information collected for Know Your Customer (KYC) verification — including MyKad details and records of Maybank2u, Touch 'n Go eWallet, DuitNow or FPX transactions — is processed solely for account verification and fraud prevention.
Your Data Rights
Subject to applicable law, you have rights to access, correct, erase, restrict or object to the processing of your personal data. Requests may be submitted to our support team at any time — contact details are at the end of this Policy.
1. Introduction
This Privacy Policy (the "Policy") is issued by neko77 (the "Platform", "we", "us" or "our"), which operates the online casino and sports betting information and entertainment service accessible at https://neko77.lat.
This Policy applies to all individuals who visit, register on or otherwise interact with neko77 (each a "User", "Player" or "you"). It sets out the categories of personal data we collect, the purposes for which we process it, the conditions under which we may share it, how long we retain it, and the rights available to you in respect of your data.
By accessing neko77 or completing the registration process, you acknowledge that you have read and understood this Policy and consent to the collection and use of your personal data as described herein, to the extent that consent is required as a lawful basis under applicable data protection law.
Malaysian Users: Malaysia's Personal Data Protection Act 2010
(PDPA 2010) may apply to certain processing activities concerning Malaysian residents.
neko77 takes reasonable steps to operate consistently with the principles of the PDPA
2010 where they are applicable to the Platform's operations.
2. Definitions
The following terms have the meanings set out below throughout this Policy:
- "Personal Data" means any information that identifies or could reasonably be used to identify a natural person, directly or indirectly, including name, identification number, contact details, location data or online identifiers.
- "Processing" means any operation performed on Personal Data, including collection, recording, storage, use, disclosure, transfer, erasure or destruction.
- "Controller" means the entity that determines the purposes and means of processing Personal Data — in this context, neko77.
- "Processor" means a third party that processes Personal Data on behalf of neko77 under a contractual arrangement and pursuant to our instructions.
- "KYC Data" means identity and address verification documents submitted by a User in the course of the Know Your Customer process, including government-issued identification (e.g., MyKad, passport) and supporting documents.
- "Cookies" means small text files placed on a User's device by the Platform to support functionality, personalisation and analytics.
- "Sensitive Data" means categories of Personal Data that warrant heightened protection under applicable law, including health information and financial data beyond that ordinarily required for payment processing.
3. Categories of Data We Collect
neko77 collects the following categories of Personal Data in the course of operating the Platform:
3.1 Registration and Account Data
- Full legal name;
- Date of birth (used to verify the 21+ age requirement);
- Email address;
- Residential address (city, state, postcode — e.g., Kuala Lumpur, Petaling Jaya, Shah Alam, Penang, Johor Bahru);
- Username and encrypted password hash;
- Mobile telephone number (where provided).
3.2 Identity Verification (KYC) Data
- Government-issued photo identification (e.g., Malaysian MyKad, passport);
- Proof of address (e.g., utility bill, bank statement dated within 3 months);
- Selfie or live-check image where required for enhanced verification.
3.3 Financial and Payment Data
- Deposit and withdrawal transaction records (amounts, timestamps, payment method type);
- Payment method identifiers — for example, the last four digits of a bank account, an e-wallet account reference associated with Maybank2u, CIMB Clicks, Touch 'n Go eWallet, Boost, GrabPay, DuitNow or FPX, or a cryptocurrency wallet address (BTC, ETH, USDT);
- Account balance history for compliance and audit purposes.
3.4 Usage and Technical Data
- IP address and approximate geolocation;
- Device type, operating system and browser;
- Pages visited, session duration and navigation paths;
- Game history, wager amounts and betting activity logs;
- Login timestamps and session records.
3.5 Communication Data
- Records of support conversations conducted via live chat, email or WhatsApp;
- Content of complaints, feedback or enquiries submitted to neko77;
- Marketing consent records and communication preferences.
4. How Personal Data Is Collected
neko77 collects Personal Data through the following means:
- Directly from you — when you complete the registration form, submit KYC documents, make a deposit or withdrawal, use support channels, or update your account profile;
- Automatically — through cookies, log files and analytics tools when you visit or interact with the Platform;
- From third-party service providers — including identity verification services, payment processors, fraud detection systems and analytics providers that operate under contractual obligations to neko77;
- From publicly available sources — where necessary to comply with anti-money laundering, sanctions screening or responsible gambling obligations.
5. Data Processing and Purpose
The table below summarises the primary purposes for which neko77 processes Personal Data:
| Purpose | Data Categories Used | Legal Basis |
|---|---|---|
| Account registration and management | Registration data, KYC data | Contract performance |
| Age and identity verification (21+) | Date of birth, KYC documents | Legal obligation; contract performance |
| Payment processing and reconciliation | Financial data, KYC data | Contract performance; legal obligation |
| Fraud prevention and AML compliance | Financial data, usage data, KYC data | Legal obligation; legitimate interest |
| Platform security and abuse prevention | Usage data, technical data | Legitimate interest |
| Customer support and dispute resolution | Communication data, account data | Contract performance; legitimate interest |
| Responsible gambling monitoring | Gameplay data, financial data | Legal obligation; legitimate interest |
| Marketing communications (where consented) | Email, communication preferences | Consent |
| Platform analytics and improvement | Usage data, technical data | Legitimate interest |
| Regulatory reporting and audit | Financial data, account data | Legal obligation |
6. Legal Basis for Processing
neko77 processes Personal Data under one or more of the following lawful bases, depending on the specific processing activity:
- Contract Performance: Processing is necessary to provide the services you have contracted for by registering an account, including account management, deposits and withdrawals, and gameplay;
- Legal Obligation: Processing is required to comply with anti-money laundering regulations, age verification requirements, licensing conditions and other applicable legal requirements;
- Legitimate Interest: Processing is necessary for neko77's legitimate interests, including fraud prevention, platform security, product improvement and responsible gambling monitoring, where those interests are not overridden by your data protection rights;
- Consent: Where we have requested and received your explicit consent — in particular for optional marketing communications — processing is conducted on that basis. You may withdraw consent at any time by contacting support or using account preference settings.
7. Data Sharing and Disclosure
neko77 does not sell or commercially transfer your Personal Data to unaffiliated third parties. We may share Personal Data with the following categories of recipients only to the extent necessary for the stated purpose:
7.1 Service Providers and Processors
Third-party processors engaged by neko77 to provide Platform infrastructure, payment processing, KYC verification, fraud detection, cloud hosting, customer support tooling and analytics. All processors are bound by data processing agreements and are not permitted to use your Personal Data for their own independent purposes.
7.2 Payment Providers
Transaction data is shared with Malaysian payment providers including Maybank2u, CIMB Clicks, Public Bank, Hong Leong Connect, Touch 'n Go eWallet, Boost, GrabPay, DuitNow and FPX, and cryptocurrency network processors, solely to complete deposit and withdrawal requests initiated by you. These providers operate under their own privacy policies.
7.3 Regulatory and Law Enforcement Authorities
We may disclose Personal Data to regulatory bodies, law enforcement agencies or courts where we are required to do so by applicable law, court order, or to protect the rights, property or safety of neko77, our users, or the public. We will endeavour to notify you where legally permitted to do so.
7.4 Business Transfers
In the event of a merger, acquisition, restructuring or sale of assets, Personal Data held by neko77 may form part of the transferred assets. Affected users will be notified in advance where reasonably practicable.
No data is sold: neko77 does not sell, rent or lease your Personal
Data to any third party for commercial marketing purposes under any circumstances.
8. Data Retention
neko77 retains Personal Data only for as long as is necessary for the purposes for which it was collected, or as required by applicable law. The following indicative retention periods apply:
| Data Category | Indicative Retention Period |
|---|---|
| Account registration data | Duration of account plus 5 years after closure |
| KYC / identity documents | Minimum 5 years from last transaction (AML compliance) |
| Financial and transaction records | Minimum 5 years from transaction date |
| Gameplay and betting logs | 3 years from last activity |
| Support and communication records | 3 years from last interaction |
| Marketing consent records | Until withdrawn, plus 2 years for audit purposes |
| Technical and log data | Up to 12 months on a rolling basis |
At the end of the applicable retention period, Personal Data is securely deleted or anonymised. Where anonymisation is technically practicable, aggregated anonymised data may be retained for longer periods for statistical or research purposes without identifying any individual.
9. Security Measures
neko77 implements technical and organisational measures appropriate to the risk presented by the processing of Personal Data. These measures include, but are not limited to:
- Encryption of data in transit using industry-standard TLS/SSL protocols;
- Encryption or one-way hashing of credentials and sensitive identifiers at rest;
- Access controls limiting Personal Data access to authorised personnel on a need-to-know basis;
- Regular security assessments and infrastructure reviews;
- Logging and monitoring of access to systems holding Personal Data;
- Contractual obligations on third-party processors to maintain equivalent security standards.
Your responsibility: No transmission over the internet or electronic
storage system is 100% secure. You are responsible for protecting the confidentiality
of your account credentials. Never share your password or one-time security code with
any person, including neko77 support staff, who will never ask for it.
10. Cookies and Tracking Technologies
neko77 uses cookies and similar tracking technologies to operate and improve the Platform. The following categories of cookies are used:
- Strictly Necessary Cookies: Required for the Platform to function, including session management, security tokens and login state. These cannot be disabled without impacting core functionality.
- Functional Cookies: Support personalisation features such as language preferences and user interface settings.
- Analytics Cookies: Used to understand how users navigate the Platform, which pages are visited most frequently, and where errors occur. Data collected is aggregated and used solely to improve the Platform.
- Security and Fraud Prevention Cookies: Assist in identifying unusual access patterns, preventing account takeover and detecting automated or fraudulent behaviour.
You may configure your browser to reject or delete cookies. Disabling strictly necessary cookies may prevent you from logging in or using certain Platform features. neko77 does not use third-party advertising or retargeting cookies.
11. International Data Transfers
neko77 operates through infrastructure that may involve the transfer or storage of Personal Data in countries outside Malaysia. Where such transfers occur, neko77 takes reasonable steps to ensure that appropriate safeguards are in place, including contractual protections with the receiving entities consistent with applicable data protection law.
By using neko77, you acknowledge that your Personal Data may be transferred to and processed in jurisdictions that may have different data protection standards from those in Malaysia.
12. Minors and the 21+ Age Requirement
neko77 is strictly for individuals aged 21 years and above. We do not knowingly collect Personal Data from persons under the age of 21. Age verification is conducted as part of the KYC process, and any account found to have been registered by a person under 21 will be immediately closed and associated funds may be withheld pending investigation.
If you become aware that a minor has registered an account on neko77, please notify us immediately at the contact details below so that appropriate action can be taken without delay.
13. Your Data Rights
Subject to applicable law, you have the following rights in relation to your Personal Data held by neko77:
- Right of Access: You may request a copy of the Personal Data neko77 holds about you and information about how it is used.
- Right to Rectification: You may request correction of inaccurate or incomplete Personal Data.
- Right to Erasure: In certain circumstances, you may request deletion of your Personal Data. Note that legal retention obligations may prevent full erasure in some cases.
- Right to Restrict Processing: You may request that neko77 limits the way it processes your Personal Data in certain circumstances — for example, while a rectification request is under review.
- Right to Object: You may object to processing carried out under legitimate interest, including for marketing purposes. Consent-based marketing may be withdrawn at any time.
- Right to Data Portability: Where processing is based on contract or consent and carried out by automated means, you may request a structured, machine-readable copy of certain Personal Data.
To exercise any of these rights, please contact neko77 support using the details in Section 15 below. We will acknowledge your request within a reasonable period and respond substantively within 30 days, or notify you if additional time is required.
We may need to verify your identity before fulfilling a data rights request.
This is to protect your Personal Data from being disclosed to an unauthorised party.
14. Amendments to This Policy
neko77 reserves the right to update this Privacy Policy at any time to reflect changes in our data practices, legal obligations or the Platform's features. Material changes will be published on the Platform with an updated effective date. Where practicable, registered users will be notified by email.
Your continued use of neko77 following publication of any revised Policy constitutes your acceptance of the updated terms. If you do not agree to the revised Policy, you should close your account and cease using the Platform.
15. Contact Us
For any data protection queries, rights requests, complaints or concerns relating to this Privacy Policy or neko77's handling of your Personal Data, please contact our support team using the following details:
- Email: [email protected] (plain text — not a clickable mailto link)
- Live Chat: Available 24 hours a day, 7 days a week via the Platform
- Response Languages: English, Bahasa Melayu, Chinese
- Typical Response Time: 3–5 minutes via live chat; email responses within 2 business days
When contacting us about a data rights request, please provide your registered account email address and a clear description of your request so that we can locate your records and respond efficiently. Do not include passwords or one-time security codes in any communication.
Continue Exploring
Questions About Your Privacy at neko77?
Our support team is available around the clock in English, Bahasa Melayu and Chinese to assist with data queries or account matters. You can also review our Terms & Conditions and Responsible Gambling page for a complete picture of how neko77 operates. For players aged 21 and above only.